A Microsoft Entra role whose holders can view service health and raise support tickets. The service health views on the Intune Tenant status page depend on it.
Read more: Microsoft Learn
In the Ultra Transcenders books
Each book explains Service Support Administrator in context, with comparison tables and the common traps.
Terms in this definition
- Microsoft Entra
The umbrella brand covering Microsoft's identity and network access portfolio. Internet Access, Private Access, External ID and ID Governance all belong to it, built on top of the core directory service, Entra ID.
- Role
How an actor normally or expectedly behaves, or the part a person takes in a process. A single actor may hold more than one role.
- View
Shows a system through one chosen group of related concerns. No view is generic; each one is tied to whichever architecture it depicts.
- Azure Service Health
Dashboard tailored to your subscriptions that reports Azure platform outages, scheduled maintenance and health advisories affecting them.
- Intune
Microsoft's device management service, once branded Microsoft Endpoint Manager. Its compliance policies are what the compliant-device grant in Conditional Access relies on.
- Tenant status
A single place in the Intune admin center for checking connector health, tenant information, message center posts and service health.